JOANNA UNSWORTH 

HEAD OF OPERATIONS

Joanna joined the business in 2006 has over 30 years’ experience in motor, household EL/PL theft and fraud claims as a claims handler, vehicle examiner and claims inspector.

As Technical Operations Manager, Joanna is responsible for the recruitment, training, development & performance of operational employees, supported by a team of Managers she is also focussed on compliance and delivering exceptional customer service.