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Track and Trace

ExamWorks Investigation Services provides a tailored tracing service, deploying desktop or field solutions depending on requirements. Our highly skilled personnel use a combination of intelligence gathering techniques to locate an individual. Customers typically utilise tracing service for the following reasons:  

  • Trace policyholders to secure the key facts of the claim
  • Find vital witnesses

Our successful, results driven service can quickly locate an individual, through a range of techniques including database searches, desktop and field enquiries which ensure a swift and successful conclusion.

Typically beginning with a desktop investigation and telephone cognitive interview, ExamWorks Investigation Services can quickly escalate the search to its nationwide field force if further investigation is required. 

Where first notification comes from a third party, we can contact the policyholder and provide a claims reporting service which quickly obtains the relevant information within time restraints. All activity is compliant with the Data Protection Act and other relevant legislation and regulations.