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Insight's online Insurer services prove a success

In January 2010 Insight launched an online booking system so Insurer's can book immediate appointments with their policyholders to obtain liability and indemnity decisions within days. Experienced motor claim technicians undertake a telephone "triage" interview with policyholders providing Insurers with their delegated decision.

Gordon Healiss, Managing Director of Insight comments: "Many Insurers are looking for a solution which allows them to comply with Stage 1 of the New Claims Process. The on-line, fast track liability service has been a resounding success and provides a credible route for Insurers to make the right decision in the right time."