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Manchester Claims Association: Surveillance Update

On Thursday 21st May 2015 Mike Hodge was invited by the Manchester Claims Association (MCA) to present a lunchtime lecture at the Freemasons Hall.

The MCA is a membership organisation open to claims professionals within insurance companies, loss adjusters, lawyers and other claims handling operations and support services based in and around Greater Manchester.  Founded about 30 years ago (originally just for insurance claims managers, but latterly extended to include the wider claims community), it provides a forum for those involved in insurance claims to discuss matters of mutual interest, involving the local market or claims handling generally. 

Mike’s presentation was an overview of some of the open source tools available for identifying and proving fraudulent activities.  It covered a number of areas from the basic identification of false data to the more complex use of specialist tools freely available to validate claims and source intelligence.  Mike provided insight into a few of the methods used by fraudsters to commit offences, hide their activities and the sites they frequent.

Open source data is an ever changing landscape and the presentation attempted to show a few of the newest innovative tools available, how these could be used on a day to day basis and how quickly the landscape changes.

ExamWorks Investigation Services deploys a range of services; including desktop and sophisticated field investigation techniques to identify and prevent fraud.  Through our industry leading team we can apply our breadth of experience and knowledge to a wide range of different situations and case types. The primary purpose is to provide customers with a cost effective and fast service to identify and handle fraudulent claims. 

If you would like to know more about this or any of our services please email