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As special damage costs escalate, in particular post the implementation of the OIC portal and PI costs tariff, Insurers are seeking a commercially viable route to intervention, in order to control the cost of the claim and reach a fair conclusion in the shortest timescale. 

In order for intervention to be successful, the Insurer has to act fast to prevent third party representatives being instructed, but equally to reduce costs where Solicitors; Claims Management Companies; and Credit Hire Organisations are already instructed.

By using a combination of the EWIS Intelligence team, our bespoke database and the skills of both our cognitive desktop and field teams, we maximise the Insurer’s prospects of taking control.    


A bespoke complete FNOL service can be provided on request, in partnership with the Insurer.

Our two stage intervention product enables the Insurer to build their own solution and provide a commercially viable approach which includes a combination of desktop technology and field enquiries.

Credit Hire Intervention

Our product offers a meaningful alternative to increasing credit hire costs, which provides signed evidence that the Insurer has proposed a credit hire offer (‘Copley’ letter). As a consequence there is a clear end date to increasing costs, allows the Insurer to take control of this aspect of the claim and reduce their credit hire spend.

Credit/Repair Validation

Designed to expedite the repair period and reduce unnecessary hire and storage charges. Whilst Brexit and COVID-19 have caused unavoidable delays, we strive to reduce the hold ups that can be avoided.​